You Can’t Just Coach Your Team on Their Behaviors

Many managers focus their coaching on their direct reports’ behaviors - what they are doing, or not doing, that is causing a problem.

I call this “surface coaching” - and it doesn’t get to the root of the problem.

In this episode, I talk about “excavation coaching” that focuses on how to “excavate” your direct report’s thinking that is leading to the behavior you want to see changed.